FAQ

1. What types of products do you offer? We offer a wide range of cosmetic products, including skincare, makeup, haircare, and beauty accessories.

2. Are your products cruelty-free? Yes, we are committed to providing cruelty-free products. We ensure that none of our products are tested on animals.

3. How can I find the right shade of foundation for my skin tone? You can use our online shade matching tool or visit our blog for tips on selecting the perfect foundation. If you need further assistance, our customer service team is happy to help.

4. Do you offer international shipping? Yes, we offer international shipping to many countries. Please refer to our Shipping Policy for more details on available locations and shipping rates.

5. What is your return policy? We offer a hassle-free return policy within 30 days of purchase. Products must be unopened and in their original packaging. For more details, please visit our Return Policy page.

6. How can I track my order? Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.

7. Do you offer discounts or promotions? Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers.

8. How can I contact customer service? You can reach our customer service team by emailing [Your Contact Information] or calling [Your Phone Number]. We are available Monday to Friday from 9 AM to 6 PM.

9. Can I change or cancel my order? If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed.

10. Are your products suitable for sensitive skin? Many of our products are formulated for sensitive skin. Please check the product descriptions for specific information, or contact our customer service team for personalized recommendations.